Privacy Policy
We understand and respect the importance
of your privacy. When you browse the site, we do not collect personal
information about you. The only way we will get any kind of personal
information is if you give it to us when we specifically ask for it. We
ask you for personal information in a variety of circumstances:
- when
you make a reservation or purchase something from our website or
through our customer service team - by email, letter, fax, or on the
phone
- when you register with us, subscribe to our newsletter, enter competitions or register for promotions
- when you take part in surveys or provide us with feedback
In
order to help us maintain and improve our service to you we also use
'cookies' to collect information about your use of the website. Cookies
are a feature of web browser software that allows web servers to
temporarily store information within your browser, which in turn allows
us to recognise the computer used to access our site. Most browsers
automatically accept cookies but you can delete existing cookies from
your browser. You can also edit your browser options to choose not to
receive cookies in future. We may use cookies to keep track of the
transaction from one page to the next.
We use third-party
application service providers to perform some tracking functions. These
companies may use cookie-based information (not including your name,
address email address or telephone number) about your visits to this
and other web sites in order to measure advertising effectiveness. We
may also collect information about your visit to our website, based on
your browsing (click stream) activities. This information may include
the pages you browse and products and services viewed or booked for
example. This helps us to better manage and develop our offers and to
provide you with better products and services tailored to your
individual interests and needs. We may use this information to measure
the entry and exit points of visitors to the Site and respective
numbers of visitors to various pages and sections of the Site and
details of searches performed. We may also use this information to
measure the usage of advertising banners, other click-throughs from the
site. We may disclose information of this nature in aggregate form to
third parties, personal information on individual visitors will not be
passed on to any third party.
Users
who have subscribed to our e-mail service or visitors purchasing
products on the site who have not opted out, will receive promotional
mailings and e-mails from Thomas Cook companies, if you've given us
permission to do this. Your personal details will not be passed to any
other third parties except where necessary to process your booking or
enquiry. Your details may be passed to countries outside of the UK and
the European Economic Area in order to process and arrange for the
products and services you request. When you submit your booking or
request to us you agree that we may use and transfer your personal
information in this manner.
We will provide a summary of any
personal information held upon request. This information will only be
sent to the e-mail address on file for the subscriber name associated
with it. To obtain an information summary please contact us. Swiss Travel Service, its contractors, agents, owners, and
employees are not responsible for the content or the privacy policies
of other web sites to which this site may link.